Delivery Details

Delivery Charges

We currently only deliver to mainland UK addresses, below is a list of our standard delivery charges based on order value:

Order ValueDelivery
up £10£3.49
£10 to 25£4.49
£25 to 50£6.59
£50 to 100£7.99
over *£100£0.00
Heavy Item Charges
Up to 125kg£25.55
Next Day Delivery
If you require next day delivery please Contact Us for prices.

*Excludes heavy items such as cookers, fridges and stoves

Heavy Items

These Prices exclude Heavy items such as Cookers, Fridges & Stoves, unless otherwise indicated. We will be happy to quote for delivery on these types of product on email us. if required. If a heavy item is ordered with other items it may be charged and sent separately. We are sorry to say that we are not able to send some heavy items to zones outside of the UK mainland.

Next Day delivery

If you require next day delivery please select the next day delivery option in checkout when available. Otherwise please contact us on +44 (0) 1995 603374 or email us. for prices. Next day delivery is only available to orders received before 3:00pm if received later than this the order will be processed the next working day to be delivered the next working day after that. Unfortunately we are not able to send goods via next day delivery to zones outside of the UK mainland.

Delivery Zones

Up to 20Kg, for goods above 20Kg may incur extra charges please contact us for a quote.

Some areas or zones are subject to a delivery zone surcharge which will be added to the standard delivery charges, this is based on the delivery address/postcode as indicated below. The map of the British Isles above is to be used as a guide only, as the zone borders are not considered accurate and are subject to change. If you are unsure whether your address is subject to a delivery zone charge please contact us on +44 (0) 1995 603374 or email us for prices. Unfortunately we are unable to offer next day delivery or deliver some heavy items to zones outside of the uk mainland.

Zone Name Zone Delivery Zone Surcharge
ZONE A (England and Wales, Mainland Uk, up to 20Kg, where postcode includes:) AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DE, DH, DL, DN, DT, DY, E, EC, EN, EX, FY, GL, GU, HA, HD, HG, HR, HP, HU, HX, IG, IP, IV19, KT, L, LA, LD, LE, LN, LL, LS, LU, M, ME, MK, N, NE, NG, NN, NP, NR, NW, OX, OL, PE, PL, PO1-PO22, PR, RH, RG, RM, S, SA, SE, SG, SK, SL, SN, SM, SO, SP, SR, SS, ST, SY, SW, TA, TF, TQ, TN, TR, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO £0.00
ZONE B (Scottish Lowlands, Mainland UK, up to 20Kg, where postcode includes:) AB1-AB16, AB21-AB25, AB30, AB39, DD, DG, EH, FK, G, IV1-IV2, KA1-KA26, KA29-KA30, KY, ML, PA1-PA19, PH1-PH18, TD £0.00
ZONE C (Some Islands and Scottish Highlands, up to 20Kg, where postcode includes:) AB31-AB38, AB40-AB56, IV3-IV18, IV20-IV40, IV52-IV54, IV63, KW1-KW14, PA20-PA40, PH19-PH40, PH49-PH60, PO30-PO41 £11.37
ZONE D (N. Ireland, up to 20Kg, where postcodes include:) BT £7.37
Zone E (Channel Islands and other outlyling and Scottish Islands, up to 20Kg, where postcodes include:) HS, IM, IV41-IV51, IV55-IV56, JE, KA27, KA28, KW15-KW17, PA41, PA42, PA60, PA61, PA62-PA67, PA77, PA78, PH41, PH42, PH43, PH44, ZE £11.37
ZONE F Republic of Ireland, All others not trapped or not listed £14.99

Delivery Times

We endeavour to dispatch orders the day after payment clears.

Deliveries normally take 3-7 working days. (Under normal weather conditions)

Items are despatched by Royal Mail 2nd Class Delivery or Parcel carrier depending upon weight. In some cases we may arrange for the item to be despatched to you direct by the manufacturer. In any event we will always email you to confirm despatch date, method and parcel tracking numbers. If at any time you would like to contact us regarding the delivery of your order, please contact us on +44 (0) 1995 603374 or email us.

Back Orders

If any item is not in stock, we will contact you by telephone or email to advise when the item is expected to be available and to discuss whether you wish to cancel the item not in stock or have it back ordered.

Tax Charges

Delivery charges include 20% VAT for all orders made from the UK.

Credit Card Security

All credit/debit card transactions are processed on our behalf by Sage Pay. When an order is placed at our website and if you are paying by credit or debit card you will be transferred to the secure SSL payment gateway of Sage Pay where your credit/debit card is processed in real time by the secure eCommerce servers run by Sage Pay. At no time are your card details entered on, or visible on, this site.

Collect in Store

If you wish to collect in store please select this option in checkout when available, this will disregard any delivery charges as there is no charge for this service. You will need to bring a copy of the confirmation of order as proof of your order. The items ordered will be kept at our store for a maximum of 14 days from the date of purchase. If you have any problems collecting your items within this time you must contact us on email us to make other arrangements.

Reaching Us

If you need to contact us, please email us using the 'contact us' form in the catalogue section, alternatively, you can call on 01995603374 (International +44 (0) 1995 603374) or fax us on +44 (0) 1995 601612 or write to us at Chandlery World Ltd., Bridge House Marina & Caravan Park, Nateby Crossing Lane, Garstang, Preston, Lancashire, PR3 0JJ United Kingdom or email us.